Privacy Policy
How we collect, use and protect your personal information.
Who We Are
Aurelia Botanicals is a luxury lifestyle design house and part of the Aurelium International Group. Our website address is aureliabotanicals.com. You can reach our concierge at concierge@aureliabotanicals.com.
Information We Collect
When you contact us through the website, we collect the information you provide: your name, email address, optionally your contact number, and any message you choose to send. We use this information solely to respond to your enquiry and to provide our services.
How We Use Your Information
We use your details to reply to enquiries, prepare quotations, arrange consultations and deliver the services you request. We do not sell, rent or share your personal information with third parties for marketing purposes.
Cookies & Analytics
Our website uses only essential technical storage required to function. We do not use advertising or tracking cookies. Should we introduce analytics in the future, this policy will be updated and, where required, we will request your consent.
Data Retention
Enquiry records are retained only for as long as necessary to serve you and to meet our legal and accounting obligations. You may request deletion of your personal data at any time.
Your Rights
Under UK GDPR you have the right to access, correct, restrict or erase the personal data we hold about you, and to object to processing or request data portability. To exercise any of these rights, contact our concierge at concierge@aureliabotanicals.com.
Changes to This Policy
We may update this policy from time to time. Any changes will be published on this page. This policy was last updated in 2026.
Questions About Your Data?
If you would like to access, correct, or delete the personal information we hold, our concierge is here to help.